Privacy Policy
Effective September 19, 2026
CostsFirst is operated by Turning Point Software (“Turning Point Software,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit costsfirst.com, request a demonstration, or otherwise contact us through this website.
Information You Provide
We may collect information that you voluntarily provide, including your name, company name, email address, telephone number, and any information you include in a message or demonstration request.
Information Collected Automatically
Our website and hosting providers may automatically process limited technical information needed to operate, secure, and maintain the website. This information may include your Internet Protocol address, browser type, device information, referring pages, access times, and server logs.
We do not currently use advertising trackers or analytics tools to monitor visitors for behavioral advertising purposes.
How We Use Information
We may use information to:
- Respond to questions and demonstration requests
- Provide information about CostsFirst products and services
- Communicate with prospective and current customers
- Operate, maintain, secure, and improve the website
- Diagnose technical problems and prevent fraud or misuse
- Comply with applicable legal obligations
How We Disclose Information
We may disclose information to service providers that help us operate the website and respond to inquiries. These providers may include website hosting and form or email-delivery providers. They may process information only as needed to provide services to us.
We may also disclose information when required by law, to protect our rights or the rights of others, to investigate misuse or security concerns, or in connection with a business transfer.
We do not sell personal information. We do not share personal information for cross-context behavioral advertising or targeted advertising.
Cookies and Similar Technologies
The website may use essential cookies or similar technologies required for security, navigation, and basic website operation. We do not currently use cookies for behavioral advertising or third-party advertising analytics.
Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, maintain business records, provide requested services, meet legal obligations, resolve disputes, and protect our rights.
Data Security
We use reasonable administrative and technical measures intended to protect personal information. However, no online service or method of electronic transmission can be guaranteed to be completely secure.
Your Choices and Privacy Requests
You may contact us to ask about personal information you have provided through this website or to request that we correct or delete it. We will respond as required by applicable law and may need to verify your identity before completing a request.
Children’s Privacy
This website is intended for business and professional audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
Third-Party Websites
This website may contain links to websites or services operated by others. Their privacy practices are governed by their own policies, and Turning Point Software is not responsible for those practices.
Changes to This Policy
We may update this Privacy Policy periodically. Any revised policy will be posted on this page with an updated effective date.
Contact Us
For questions or requests concerning this Privacy Policy or your personal information, contact: